PRIVACY POLICY

Your privacy is important to us.

It is Yeast Bakery’s policy to respect your privacy regarding any information we may collect from you across our website and other sites we may own and operate.

We only ask for personal information when we need it to provide a service to you. For example, when you use the Contact page or when you enter your details to make a purchase from our online shop. We collect it by fair and lawful means with your knowledge and consent.

This submitted information is only used to generate an email to us in order to be able to respond to your enquiry or to process your online order. Your information is only stored to allow us to service your contact or order request.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Any payment/card details submitted via our shop are not stored by us but are transmitted securely to our payment processor, Stripe. You can find out more about how they handle and process your data by visiting their Privacy Policy on their website https://stripe.com/gb/privacy

Cookies

This explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e. the information we collect using cookies and how that information is used and how to control the cookie preferences.

What are cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?
As with most online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site including the running of our online shop and the management of your 'basket'. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. This data helps us understand and analyse how well the website performs and where it needs improvement.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content from the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website. Your continued use of our website will be regarded as acceptance of our practices around privacy, personal information and cookies. If you have any questions about how we handle user data and personal information, feel free to contact us.

Email Subscription

If you opted in to receive our email updates, the details you submit will be handled in accordance with our email privacy policy as detailed below:

What personal information is being processed & what for?
As part of our email subscription service we process your name and email address plus a record of your interactions with individual emails. This information helps us to improve the service we provide to you and our other customers.

Why we are allowed to use your information
As part of the email subscription process you will have given us your consent to receive our emails. This consent can be removed at any time by clicking on the link at the bottom of any of these emails or by visiting your profile page on the MailChimp website.

Who we will share your information with
The personal information you provide as part of your consent to receive our emails will be shared with MailChimp who are our email subscription provider.

Where we get your information from
You provide this information to use when you subscribe to our email service. Your interactions are collected by MailChimp after you have received an email from us.

How long do we keep your personal information for?
We store your information for as long as you consent to receive our emails. If you wish to withdraw your consent you can unsubscribe from the email at any time by clicking on the link at the bottom of every email or by visiting your profile page on the MailChimp website.

How your information is stored?
The information is held within MailChimp’s systems and also regularly backed up on Yeast Bakery’s servers with access restricted to authorised users only.

What happens if you don’t provide us with your information?
If you do not provide us with your information then you will be unable to receive our emails and will not be a subscriber.

Will your information be used to make automated decisions?
No.

Will this information be transferred abroad?
MailChimp, our data processor, may transfer and process customer data anywhere in the world where MailChimp, it’s affiliates or it’s sub-processors maintain data processing operations. MailChimp shall at all times provide an adequate level of protection for the customer data processed in accordance with the requirements of data protection laws. You can learn more about MailChimp’s privacy policy by visiting mailchimp.com/legal

Your rights
You have a number of rights regarding your personal data including withdrawing your consent where we have asked for it. You can also ask for a copy of the information we hold about you and ask us to correct anything that is wrong.

This policy is effective as of 1 June 2020.